Dear Users… (A thread for Sysadmin, Technical Support, and Help Desk people) Part 10

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TragicMonkey said:
I just spent three hours in order to prove to someone that if you're using age-based calculations and run your data twenty days apart, some people are going to have had birthdays and thus their calculated values change. They didn't believe me so I had to show it in spreadsheets with colors.
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Have you considered culling the more stupid of your co-workers? There are some excellent toxicology books around.
 
TragicMonkey said:
I just spent three hours in order to prove to someone that if you're using age-based calculations and run your data twenty days apart, some people are going to have had birthdays and thus their calculated values change. They didn't believe me so I had to show it in spreadsheets with colors.
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Time, it’s very complicated!
 
catsmate said:
Have you considered culling the more stupid of your co-workers? There are some excellent toxicology books around.
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We all work from home now. I enjoy the elimination of the commute but there is a distinct drawback in murder opportunities.
 
TragicMonkey said:
We all work from home now. I enjoy the elimination of the commute but there is a distinct drawback in murder opportunities.
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Don’t think of it as a list opportunity, think of it as a challenge to greater creativity!

Order that Russell’s Viper from Amazon and have it delivered to your co-worker’s house!

Counterfeit Facebook posts from a coworker where he calls the local biker gang a bunch of limp-waisted pansies!

Start a rumor that Jenny over in accounting is the one that ratted out Tony “Strangulator” Marcosi to the cops!

Have a Speed Limit 120 mph sign put up on your neighbors street!

Hire local kids to paint Eldritch symbols on your coworkers roof to summon the demonic swarms from the Tele-Tubbie dimension to devour their soul!

There are still endless possibilities for a suitably crafty and motivated murder-dispensator!


Sent from my volcanic island lair using carrier pigeon.
 
I don't know why companies insist upon robust backbones with (sometimes multiple) redundancies in power and connectivity and then just have shoddy, janky, last mile setups.

Like, and I hate this because it usually occurs in regards one of the systems we don't actually own but support still falls on us but we have a LOT of "Business essential, can't go down, we loss a gazillion dollars every second this system is up" kind of things where we provide, often at great cost to the client, very robust data and power redundancies right up to the point we stop owning the system and then it's a cobbled together mess that gonna go down if you sneeze near it.

Okay so like one of my clients biggest... things are these three huge tractor trailers that hold an MRI or PET Scan machine that can move to different sites. It allows them to provide diagnostic imagining services at all of their sites instead of just at the major hospitals and it really gives them a business advantage give how massive Jacksonville as a city is and how hard transportation can be for many of their patients. It's a like big core part of their business and one of their biggest money makers as well.

The support for the actual trucks is covered by the company that makes the trucks and whoever owns the imaging device, usually Siemens or GE Medical.

And as you can imagine the amount of data a MRI or PET scan produces is not going to work over mobile data (although now with Businesses class 5g we are looking into that as either a backup or primary in the future), so for now the trucks have to physically connected via ethernet at each site. We worked to install weather protected posts outside with redundant ethernet drops, Cisco Merakis to create VPN tunnels, alert systems to tell us when anything is down.

The result? A wonderful robust, carefully monitored backbone to support a million dollar medical imaging devices connected to a custom workstation... that goes down constantly because they do all their scheduling, ordering, and e-mail on a crappy laptop with no battery and 3 missing keys.

And stuff like this happens all the time. An entire process goes down because the IT part is made robust but the business part of the process includes an old lady sitting at a PC that's... like a PC plugged into the wall. Not even an UPS. The site's switch cabinet will have 2 UPS that can keep it up for hours, maybe even days if necessary but the connectivity to the site is handled by a Comcast Business modem that just sitting on the floor.
 
JoeMorgue said:
I don't know why companies insist upon robust backbones with (sometimes multiple) redundancies in power and connectivity and then just have shoddy, janky, last mile setups.

Like, and I hate this because it usually occurs in regards one of the systems we don't actually own but support still falls on us but we have a LOT of "Business essential, can't go down, we loss a gazillion dollars every second this system is up" kind of things where we provide, often at great cost to the client, very robust data and power redundancies right up to the point we stop owning the system and then it's a cobbled together mess that gonna go down if you sneeze near it.

Okay so like one of my clients biggest... things are these three huge tractor trailers that hold an MRI or PET Scan machine that can move to different sites. It allows them to provide diagnostic imagining services at all of their sites instead of just at the major hospitals and it really gives them a business advantage give how massive Jacksonville as a city is and how hard transportation can be for many of their patients. It's a like big core part of their business and one of their biggest money makers as well.

The support for the actual trucks is covered by the company that makes the trucks and whoever owns the imaging device, usually Siemens or GE Medical.

And as you can imagine the amount of data a MRI or PET scan produces is not going to work over mobile data (although now with Businesses class 5g we are looking into that as either a backup or primary in the future), so for now the trucks have to physically connected via ethernet at each site. We worked to install weather protected posts outside with redundant ethernet drops, Cisco Merakis to create VPN tunnels, alert systems to tell us when anything is down.

The result? A wonderful robust, carefully monitored backbone to support a million dollar medical imaging devices connected to a custom workstation... that goes down constantly because they do all their scheduling, ordering, and e-mail on a crappy laptop with no battery and 3 missing keys.

And stuff like this happens all the time. An entire process goes down because the IT part is made robust but the business part of the process includes an old lady sitting at a PC that's... like a PC plugged into the wall. Not even an UPS. The site's switch cabinet will have 2 UPS that can keep it up for hours, maybe even days if necessary but the connectivity to the site is handled by a Comcast Business modem that just sitting on the floor.
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I've always suspected that deep in the bowels of the starship Enterprise there's an old guy with a broom who periodically smacks a piece of machinery when it gets stuck, and that's what keeps the ship running.
 
Dear User,

It is not my place to say what machine your job should run on except to say that the machine you choose to run it on should actually exist.
 
I am becoming a curmudgeon: I can hear a term new to me and instantly hate it and everyone who uses it. "Data lake". I want to drown people in a real lake now.
 
a_unique_person said:
"One source of Truth".

Oh, the humanity.
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Heh. This week at my work the "source of truth" for one particular matter is in trouble because two people found mistakes--contradictory mistakes that aren't compatible with each other. The source of truth is definitely wrong, but we don't know whether it's wrong the way the first person claims, wrong the way the second person claims, or wrong in a third way nobody's detected yet. And a big pile of my work is going to have to be re-done when and if anybody figures it out. Fun times...
 
Our Corporate Directory relies on two separate and non-connected Sources of Truth. IT manages one of them, and HR manages the other.

And nothing ever goes wrong. :rolleyes:
 
TragicMonkey said:
I just spent three hours in order to prove to someone that if you're using age-based calculations and run your data twenty days apart, some people are going to have had birthdays and thus their calculated values change. They didn't believe me so I had to show it in spreadsheets with colors.
Click to expand...

Filippo Lippi said:
Candles. You should have used candles
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Finger puppets. Honest to deity, some staff are that so far down the brain scale...:rolleyes:
 
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