Zone Alarm: CANNOT uninstall - POS!

[bigred]

Trying to uninstall so I can install the newest (God forbid they do anything logical like just give you a patch that just tweaks the version you already have).....and can't. I get this "couldn't install the True Vector Monitor software" BS. What in --- ----?? It says something else must be using that aspect of Zone Alarm, which is absurd, esp. when I shut down every other program (which I knew wasn't using it anyway).

Any clues from the experts appreciated. If nothing else maybe a good shareware program that uninstalls things that don't want to be uninstalled would be helpful.

 

[ohms]

Tried starting in safe mode and uninstalling there? Also, make sure you are logged on with administrator rights.

 

[davidhorman]

Can you get hold of the installer for the old version, reinstall it, then uninstall it?

Installing the new version over the old version might work just as well, though I don't know ZoneAlarm's quirks.

David

 

[SFB]

...........

Any clues from the experts appreciated.

...........

Lots here:

http://forum.zonelabs.org/zonelabs

 

[Javaman]

AFAIK, Zone Alarm expects you to upgrade and not uninstall first. I've gone through several revisions for years and, apart from a bit of odd wording, not had any issues.

(first post here)

 

[bigred]

Great replies, esp. that last one. Never occurred to me that a single product (ie beyond stuff like Windows) would have its own forum.....thx!

 

[bigred]

Update FWIW: they recommended running "msconfig" and starting in...well not sure if it's considered 'safe mode' or not, but similar, ie don't run win.ini, etc. Uninstalled like a champ after that.

It is extremely weak that this was necessary though.