English please. Thx
OK I think we're getting somewhere....I understand "gap analysis" by its use in knowledge management. If you have a knowledge base, then you perform a gap analysis to work out what you haven't included, but should.
This is more in terms of a business analysis/processes function.
OK I think we're getting somewhere....
Can you give me something a little more concrete/specific? An example maybe?
Bingo, that's what I suspected all along - ie trying to make something sound more cosmic than it really is, like "TQM," "CMM," and similar gibberish.A gap analysis is one of those stupid business phrases
Thx very much for the replies all. Frankly I've already gotten more than I expected.
hodgy, sounds like you have experience in this area. Don't expect you to get into great detail, but generally how are such analyses accomplished? (eg process modelling, etc)