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Ethernet Modem

The Pig

Thinker
Joined
May 16, 2006
Messages
171
Just bought an Ethernet/USB modem, Linksys ADSL2MUE ADSL2 Modem with USB & Ethernet.

I want to connect through Ethernet only. I went to 192.168.1.1 and saved my ISP username & password.

It now says "Connected", but although I can send/receive emails and play poker, I cannot open a web page. When I try it times out. I don't have a firewall active.

I've emailed support, still waiting for their reply, but I'm hoping there's something obvious I've missed?

Any ideas? Thanks.
 
I probably don't have the expertise to help but I was trying to understand what exactly the problem is.

If you can play poker on the internet you are opening poker web pages. Are you saying that the only web pages you can open are on poker sites?

ETA: I was guessing that your ISP is a cable company and that you have are connected to the internet through a cable tv connection.
 
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I probably don't have the expertise to help but I was trying to understand what exactly the problem is.

If you can play poker on the internet you are opening poker web pages. Are you saying that the only web pages you can open are on poker sites?

ETA: I was guessing that your ISP is a cable company and that you have are connected to the internet through a cable tv connection.
Thanks for reply. I have poker software installed on my computer. When I open it, it connects to the server fine.

I have 8 meg broadband down the telephone line. ADSL is it called?
 
Thanks for reply. I have poker software installed on my computer. When I open it, it connects to the server fine.

I have 8 meg broadband down the telephone line. ADSL is it called?

if you can connect to the poker server you are definately going through.

Methinks it is IE that is messing with you
 
On rare occasions I have heard of the situation where one browser can connect and another can't.

Have you tried firefox to see if that can get through. I have definitely seen the situation where IE is so bogged down with spyware that it can't connect.

Have you looked at the IE setup? There's some stuff in there about connecting to a dialer, I think it needs to be set up to point to the LAN. It's been a while since I've messed with it so I can't remember exactly what the setup looks like in this area.

ETA: Sorry, I didn't read your opening post carefully enough. You are connected to the internet through a telephone line. ADSL is an acronym that is used to describe the modem technology used to connect through a telephone line. Note that technology is much faster than a standard telephone modem because the modem signals don't go through the normal telephone filtering at the telephone company central office.

You seem to be using a router. There is definitely something which I don't remember right now that needs to be done to set a router up for connecting through a DSL line that doesn't need to be done when connecting through a cable tv line. Unfortunately, I forget, what that is but your router instruction manual should have something to say about it.

The fact that you could connect to the setup program in your router precludes some of the theories about this being a problem with IE I think. I now think it is more likely that your router isn't set up quite right but I'm not sure of that since you can get email.
 
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Sounds like it doesn't know where to find a DNS server.

Try putting 206.225.95.123 into your web browsers address bar (the place you type an URL) hit enter and if it comes to this forum and you put in forums.randi.org and it times out your computer can't find a DNS server. If that is the case then say so and someone who knows Windows better than I will tell you how to fix it. It's simple but I can't describe it.

ETA: Great minds think alike.
 
Interesting, I just had exactly this problem. I hadn't changed anything and didn't understand why the DNS server should have just stopped working.

I rebooted and the problem went away. Maybe not much help in this situation though.
 
Did you put in addresses for the DNS servers?

If you get a page here: http://12.218.227.103
But not a page here: http://www.starthinker.com

Then it's a DNS issue.
Sounds like it doesn't know where to find a DNS server.

Try putting 206.225.95.123 into your web browsers address bar (the place you type an URL) hit enter and if it comes to this forum and you put in forums.randi.org and it times out your computer can't find a DNS server. If that is the case then say so and someone who knows Windows better than I will tell you how to fix it. It's simple but I can't describe it.

ETA: Great minds think alike.
You got it, page found one way but not the other. Must be a DNS problem then.

Is there a doctor in the house?

(My old USB modem still works fine for surfing.)
 
I suspect that you have DNS settings hardcoded in your LAN settings. What OS are you using?
 
Ok, here's what it said:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\sp>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : ir-e04fa2d0fd66
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-0A-E4-DC-D0-5A
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
IP Address. . . . . . . . . . . . : fe80::20a:e4ff:fedc:d05a%4
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
fec0:0:0:ffff::1%2
fec0:0:0:ffff::2%2
fec0:0:0:ffff::3%2
Lease Obtained. . . . . . . . . . : Wednesday, December 20, 2006 10:37:4
9 PM
Lease Expires . . . . . . . . . . : Wednesday, December 20, 2006 11:37:4
9 PM

Ethernet adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
Connection
Physical Address. . . . . . . . . : 00-15-00-45-A2-22

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%6
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Automatic Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : C0-A8-01-02
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::5efe:192.168.1.2%2
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%2
fec0:0:0:ffff::2%2
fec0:0:0:ffff::3%2
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Documents and Settings\sp>
 
I think I've spotted your problem. It appears that your modem is acting as your DNS server. You will need to crack open the user manual and figure out how to configure it to not be.

It's either that or your Network Connection for the LAN needs to be changed. But I'm fairly certain it's the modem.
 
I've emailed my ISP (Supanet) to ask them for a DNS server IP address. This is all I could find in the help file.

Thanks.
 
Sorry. I think I should have been more clear. I'm not used to doing hardware support.

What you should do is click on this link 192.168.1.1. Assuming that your modem has a web-based interface, you will be asked to enter a admin password. This should be in the user manual for your modem. Once you have entered this web interface, the user manual should be able to guide you to change the settings. The setting you are looking for should be something like "Act as DNS Server". You should turn this setting off.
 
I think I've spotted your problem. It appears that your modem is acting as your DNS server. You will need to crack open the user manual and figure out how to configure it to not be.

That feature normally works perfectly well in all combined modem/routers.

What happens is the router gets a DNS server IP from your ISP, and than resolves all DNS queries on behalf of the hosts behind it.
It is an added security feature, since your host doesn't have to contact the DNS server directly, but it's also convenient, since you don't have to reconfigure your host with the ISP's DNS IP address when it changes. (although the DNS can be passed through DHCP together with you IP address)

What might have happened though is that the DNS setting is hardcoded on the router. It has a static entry, and doesn't accept the dynamic one from the ISP.


Before you do anything else, reboot the router.
If it still doesn't work - have a look at this page on the router:
http://anchorfree.com/img/Linksys-DNS.jpg

If you want, you could post here what it says in the static DNS entries in the DHCP section.


Also important are the WAN settings on the status page:
http://www.ee.columbia.edu/~dpwe/resources/homenet/linksys3.gif

Check what you got there in your DNS section.
 
Did a factory restore, no change.

The pages on my router's set-up are different, not sure how to post a screen print.

Status

Internet Setup

Encapsulation: RFC 2364 PPPoA
Virtual Circuit ID: 0 VPI - 38 VPI
Multiplexing: VC

Network Setup

Local IP Address: 192.168.1.1
Subnet Mask: 255.255.255.0
Local DHCP Server: Enabled
Start IP Address: 192.168.1.2
Number of Address: 253
IP Address Range: 192.168.1.2 to 192.168.1.254
Client Lease Time: Hour Min (Less than or equal to 72 hours): 1 Hour 0 Min

Modem

Modem Information

Software Version: 4.12-UK
ADSL Version: 3.5.0
MAC Address: N/A
Data Rate Down / Up: 0 / 0
Path Mode: N/A
LOS Errors: 0

Internet Connection

ADSL Link: Disconnected
PPP Login: Not Connected
Internet IP address: N/A
Internet Netmask: N/A
Internet Gateway: N/A
System Uptime: 0 Days: 0 Hours: 25 Minutes

It's a wired only modem, no WAN options. Would updating firmware be any help? No email from Linksys or Supanet (my ISP) yet.
 

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