Yesterday, the world met Antoinette Tuff, the amazingly level-headed school clerk who turned into a one-woman crisis management team when 20-year-old Michael Brandon Hill showed up at Ronald E. McNair Discovery Learning Academy dressed in black and armed with an AK-47 on Tuesday. Last night, we got an even better idea of just how compassionate and calm under fire Tuff was thanks to the full recording of the 911 call she made while the terrifying situation unfolded.
The tape, at more than 24 minutes, is long and full of stretches of silence—but it's incredible to listen to and worth the time.